Lemon Online Casino Terms and Conditions

Welcome to Lemon Online Casino. We are committed to providing you with a safe, fair, and enjoyable gaming experience. These terms and conditions govern your use of our services and establish the legal framework for your relationship with us. By accessing our platform at https://lemon.casino/ or using any of our services, you agree to be bound by these terms.

General Terms

At Lemon Casino, we operate under the authority of Orange Entertainment B.V., a company incorporated under the laws of Curaçao with registration number 158249. Our registered address is Korporaalweg 10, Curaçao. We hold a valid gaming licence OGL/2024/1111/0488, issued and regulated by the Curaçao Gaming Authority (CGA).

Our Lemon Casino platform is available to players from UK, Poland, Hungary, Germany, Canada, South Africa, Norway, Austria, and New Zealand. We provide services in multiple languages including English, Polish, Hungarian, German, and French to ensure accessibility for our diverse player base.

Eligibility and Account Registration

To create an account with us at Lemon Online Casino, you must meet specific requirements:

• You must be at least 18 years old or the legal gambling age in your jurisdiction
• You must be a resident of one of our permitted territories
• You must provide accurate and complete information during registration
• You must not have previously been excluded from our services
• You must use only one account per person, household, or IP address

When you register with Lemon Casino, you agree to provide truthful information and keep your account details updated. We reserve the right to verify your identity at any time and may request additional documentation to complete this process.

Deposits and Withdrawals

At Lemon Casino, we offer various payment methods to facilitate your gaming experience. Our minimum deposit is €10, $10, or C$10 depending on your chosen currency. We accept EUR, USD, CAD, NZD, CHF, HUF, PLN, NOK, INR, ZAR, BRL, GBP, MXN, plus cryptocurrencies including BTC, ETH, USDT, USDC, and LTC.

Available payment methods on our Lemon Casino platform include Apple Pay, Google Pay, Mastercard, Visa, Interac, Bitcoin, Tether, Ethereum, MiFinity, Jetonbank, and many others. Our minimum withdrawal amount is €20, though this may vary up to €30 depending on the chosen method.

We process withdrawals with daily limits of €2,500 and monthly maximums of €30,000. Pending time for withdrawal requests is up to 24 hours, with cashout time typically taking 3 to 5 business days depending on your chosen method.

Bonuses and Promotions

Our Lemon Casino bonus offerings include a generous welcome package and ongoing promotions. New players can claim our 100% Non-Sticky Welcome Bonus up to €300 plus up to 100 free spins on Big Bass Splash. The number of free spins depends on your deposit amount, with larger deposits earning more spins.

At Lemon Casino, we also offer various ongoing promotions including Weekly Free Spins, Arctic Lemon Clash tournaments, Spinoleague Arena competitions, and our exclusive Lemon Lottery. Our Lemon Casino promo code opportunities provide additional value through special offers and bonus spins.

All bonuses come with wagering requirements of 50x the bonus amount. The maximum bet while bonus funds are active is €2 per spin. Exceeding this limit may result in forfeiture of all winnings and bonus funds.

Gaming Rules and Fair Play

We maintain strict standards for fair play across our Lemon Online Casino platform. Our games are provided by licensed software developers including Pragmatic Play, NetEnt, Play'n GO, Evolution, and many others. All games use certified random number generators to ensure fair outcomes.

At Lemon Casino, we prohibit any form of cheating, collusion, or fraudulent activity. This includes but is not limited to:

• Using software or devices to gain unfair advantage
• Attempting to manipulate game outcomes
• Collaborating with other players in card games
• Exploiting software errors or glitches
• Creating multiple accounts to circumvent limits

Responsible Gaming

Our commitment to responsible gaming is paramount at Lemon Casino. We provide various tools to help you maintain control over your gambling activities, including deposit limits, session time limits, and self-exclusion options. If you feel you need support, we encourage you to contact our customer service team or seek assistance from professional organizations.

We operate our Lemon Casino services with the highest regard for player welfare and work diligently to identify signs of problem gambling. Our VIP program, available by invitation only, includes additional safeguards for our most active players.

Privacy and Data Protection

At Lemon Online Casino, we take your privacy seriously and comply with applicable data protection laws. We collect and process personal information necessary for providing our services, including account management, payment processing, and customer support.

We use secure encryption technology to protect your personal and financial information when you interact with our Lemon Casino platform. Your data is stored securely and is never shared with third parties except as required by law or necessary for service provision.

Customer Support and Complaints

Our customer support team is available to assist you through live chat and email at support@lemon.casino. Live chat operates Monday through Thursday from 13:00 to 22:00, and Friday through Saturday from 13:00 to 01:00. While not available 24/7, we strive to respond promptly to all inquiries.

If you have a complaint about our Lemon Casino services, we encourage you to contact us directly first. We are committed to resolving issues fairly and promptly. If you remain unsatisfied with our resolution, you may escalate the matter to our licensing authority, the Curaçao Gaming Authority.

Termination and Suspension

We reserve the right to suspend or terminate your account at any time if you breach these terms and conditions. This includes violations of our bonus terms, attempts at fraudulent activity, or failure to provide required verification documents.

You may also close your Lemon Casino account at any time by contacting our customer support team. Upon account closure, any remaining balance will be returned to you after deducting any applicable fees or pending wagering requirements.

Changes to Terms

At Lemon Online Casino, we may update these terms and conditions from time to time to reflect changes in our services, legal requirements, or business practices. We will notify you of significant changes through email or prominent notices on our website. Continued use of our services after such notifications constitutes acceptance of the updated terms.